Delivery & Returns
We now offer the following delivery options via courier service: UK Mainland Only (not including Scottish Highlands and British Isles)
Weekday Delivery (Tuesday - Friday): 1 to 2 days delivery time
Saturday Delivery: Orders must be placed by Thursday 6PM, and will deliver on the Saturday after
If you would like your cookies delivered on a particular day and time, please contact us and we will get back to you within 24 hours. If you would like to speak to us about ordering cookies outside of our delivery zone, or if you would like to order for a party/event, please contact us and will get back to you within 24 hours.
Orders must be placed by midday to be shipped for next day delivery. Any order placed after midday will be shipped the day after i.e. an order placed on Monday before midday, will be delivered on Tuesday, but if an order is placed after midday on Monday, it will be delivered on Wednesday.
All orders are delivered between 9AM and 4PM, Tuesday - Saturday. We deliver on Saturdays, but this encores a £10 surcharge (this will be calculated at checkout). We do not deliver on Mondays, Sundays or Public Holidays.
Due to the nature of our products, we do not accept returns.
If you have a problem with your order, please contact us and we will get back to you within 24 hours.