FAQs

COOKIE INFORMATION

What sugar do you use in your cookies?

We use a mix of two natural refined-free sugars.

Are your cookies wheat free?

Yes, our cookies are 100% wheat free!

Are your cookies Vegan?

Yes, we are registered with The Vegan Society.

What ingredients are in your cookies?

Please refer to our allergens guide.

i have a nut allergy, are your cookies nut free?

Please refer to our allergens guide.

What is the shelf life of your products?

Our cookies are made from fresh ingredients and are best 3 days after delivery.

COOKIE DELIVERY

When will my order arrive?

Due to the way we freshly prepare our orders, it will take 1 to 2 days for your order to be delivered. For example if you order on Monday, your order will arrive on Wednesday between 9AM and 4PM. In some cases, orders will be delivered the next day, and we will notify you of this. However, if you place your order on Friday your cookies will be with you on Tusday, unless you pick a Saturday delivery (£10.00 surcharge) and place your order by 12PM on the same day. If you need your cookies delivered for a specific day, please contact us.

Can I place a special/custom order?

Celebrating a Birthday, having a dinner party or holding an event and want to have our cookies? Please contact us with your requirements, and we will get back to you within 24 hours.

Do you ship outside of the UK?

Not currently.

Do you deliver on weekends or public holidays?

We deliver Monday to Friday, and for Saturday delivery there is an extra charge of £10.00 on top of the usual delivery fee. We do not deliver on Sundays or Public Holidays.

Where do I go if I have further questions?

Please get in touch via our contact page.